Legal
Privacy Policy
WEB UNIVERS LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use and disclose personal information when you visit our website or use our SaaS and Shopify applications.
Information We Collect
- Personal data (name, email, billing information).
- Shopify store data (store name, orders, products, customers).
- Usage data (browser type, pages visited, device identifiers).
How We Use Information
We use the data we collect to:
- Provide, operate and improve our services.
- Communicate with you about updates, support and security.
- Process payments and manage subscriptions.
- Comply with legal and regulatory obligations.
Data Sharing
We never sell your data. We share information only with carefully selected third parties — such as payment processors, analytics providers and hosting services — strictly as needed to operate our business and provide our services to you.
Data Retention & Security
We retain personal data only for as long as needed to provide our services and to comply with legal obligations. We use encryption, scoped access controls and regular audits to protect your data.
Your Rights
You may request to access, correct, export or delete your personal data at any time by contacting us. We will respond within a reasonable time frame in accordance with applicable laws.
For products that integrate with Meta platforms (Facebook, Instagram, WhatsApp), please also see our dedicated Data Deletion & Retention policy for platform-specific details.
Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@web-univers.com.